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There is a scene in the musical Jesus Christ Superstar
where Jesus finds himself surrounded by the cries of the
needy: "See my eyes I can hardly see my purse, I'm a poor,
poor man. I believe you can make me well." The voices sing
until Jesus is engulfed by the struggles of the people who cry
out for his ministry. In a moment of helplessness and even rage,
Jesus cries out, "There's too many of you; there's too little
of me. Heal yourselves!" and he retreats to be ministered
to by his followers.
While the scene may not be historically or biblically
accurate, it captures a dynamic that Jesus must have known throughout
his ministry. It captures a feeling all of us have known who
have given our lives to a ministry of compassion and justice.
There are times when the breadth of needs in the world inspires
us to greater faith in God and energizes us to work even harder
for the realization of God's kingdom.
Yet there are other times when it seems we have nothing
else to give, and, like Jesus in the musical, we want to cry
out, "Heal yourselves" and withdraw to take care of
our own needs. These are moments of compassion fatigue. The goal
of this article is to offer some images and ideas that will define
compassion fatigue, put you in touch with its reality in your
own life, explore its sources, and offer some strategies to address
it.
Compassion Fatigue: A Definition
What this article calls compassion fatigue is related
to what many call "burnout." Burnout is a particular
kind of stress that involves overuse of our listening and caring
capacities. It has been described as "a state of fatigue
or frustration brought about by devotion to a cause, a way of
life, a relationship that failed to produce the expected reward."[1] It involves a "progressive loss
of idealism, energy, and purpose experienced by people in the
helping professions." [2]
Stress can happen to anyone; burnout happens to those
people who see needs around them and give their energies to meeting
those needs. When energy or sense of self suffers because of
too many needy people or assuming too much responsibility for
these needy people, the result is compassion fatigue.
Compassion Fatigue: The Sources
When we encounter persons experiencing compassion fatigue,
our first impulse is to tell them to cut back their involvement,
take a break, recharge their batteries, and return to their efforts
renewed and refreshed. But it is not that easy. Remember the
scene from Superstar. While he realizes the needs are
overwhelming, there is still something that compels Jesus to
reach out to these people.
The source of compassion fatigue
is not merely overextending ourselves; it comes, instead, from
the attitudes and perspectives which drive us to overextend ourselves.
Addressing compassion fatigue involves changing our perspectives
on the needs we try to meet and the need we have for nurturing
and supporting ourselves.
There are several beliefs which work against this change
of perspective. One of them is the idea that if we "expend
[our]selves completely in the Lord's work, God will look after
[us]-body, mind, and spirit."[3]
We cite heroic examples, from scripture and tradition, of people
who held nothing back in their ministry to others, giving it
their all to the point of exhaustion and death. The trump card
in this litany of selfless giving is Jesus, who dies on the cross
for the hurts of the world. How can we do less?
This deep-seated belief about expending ourselves completely
is insidious because it is grounded in an understanding of what
it means to be in ministry. Instead of viewing ministry as "a
response to an experience of the Grace of God,"[4]
we understand it to be a call to meet the needs of others.
But notice what happens as we live out this understanding. If
"our mission is to serve people, we view everyone in need
as the voice of God calling us into service. Not to respond is
to be guilty of rejecting God's demands upon us."[5]
Eventually, we realize that these needs are insatiable, and we
develop a sense of helplessness, a loss of idealism, a cynical
negativism-all signs of compassion fatigue.
To address the problem of compassion fatigue, we have to address
this misconception of our call to discipleship and ministry.
We are called to ministry "to serve God, not necessarily
to serve people. [Our] first call is to be a liberated, whole
human being. [Our] first responsibility is to be a joyful, redeemed
human being" who lives out "liberation and wholeness."[6]
The best example of this radical interpretation of call
to ministry is Jesus himself. Henri Nouwen states: "The
more I read the Gospels, the more I am struck with Jesus' single-minded
concern with [God] All through his life Jesus considers his relationship
with [God] as the center of his ministry. Jesus does not maintain his relationship
with [God] as a means of fulfilling his ministry. On the contrary,
his relationship with [God] is the core of his ministry.[7]
We do not spend time with God so that we will have the
energy to meet the needs of others. We spend time with God because
it is the foundation of our identity as persons called by God.
Meeting the needs of others is a task of that call, but it is
not the basis of our self-definition as disciples.
Overcoming Compassion Fatigue
Any practical suggestions for addressing compassion
fatigue should consider an understanding of its source. My first
inclination is to offer a list of specific practices that we
can develop. These include classical spiritual disciplines like
meditation, journaling, prayer, spiritual direction, fasting,
and sabbaths. I could also discuss physical exercise and nutrition,
support groups, psychotherapy, and time management.
We are familiar with all of these practices and they have
been discussed in detail in other places. But even with our familiarity
of them, we are unsuccessful in implementing them because we
use them as nothing more than tools to recharge our spiritual
batteries so we can get on with the real work of ministry - meeting
the needs of others. I want to end this article by offering some
ideas for battling compassion fatigue that address our misconceptions
of ministry.
For example, we can spend less time meeting the needs
of others and spend more time mutually sharing our lives with
those to whom we minister. Matthew Fox makes a distinction between
compassion and sentimentality or pity. He states that the "surest
way of discerning whether one has pity towards or compassion
with another is to answer this question: Do you celebrate with
this same person or these same people?"[8]
When we sentimentalize those in need, "the emotions they
arouse in us are more important than the emotions they feel."[9]
The people in need around us are more than situations
that God has put in our lives so we can fulfill our understanding
of ministry. Jesus did not spend time with the outcast of society
as a ploy to win their favor and invite them into the kingdom.
He spent time with them because he saw the kingdom expressed
in their struggle to find meaning and purpose in their lives.
It would also be helpful
to broaden our understanding and experience of compassion. Compassion
does not consist of acts of service we perform; it is a force
or energy in which we live and breathe. "Compassion is not
the eleventh commandment. Why not? Because it is a spirituality
and a way of living and walking through life."[10]
We have reduced compassion to an emotion that moves us to act
in service, but it is better understood as "an energy or
radiation that pervades the whole cosmos."[11]
One practical way to experience this connection with others
and the pervasive force of compassion is to throw a party. Gather
your friends from all walks of life, including those whom you
serve, and have a lavish celebration that borders on extravagant.
After all, the dominant image for the kingdom of God and the
end of the age in the gospels is a banquet. And this is not a
banquet that involves bland food and boring speakers. It s a
festive celebration where food and drink and laughter and music
flow freely. It is a full-fledged party.
Ted Gill points out that with his first miracle at the
wedding in Cana, Jesus did not save a man from blindness or a
woman from her oppressors. He saved a party.[12]
Many of us are so caught up in the serious business of saving
the world that we we have lost our sense of celebration.
Even if a party were to break out spontaneously, with
our definition of ministry, we would volunteer to serve others
by waiting on tables instead of joining the revelry. Fox points
out that "the Biblical sign of salvation is not control
(whether self-control, control of others, or being controlled)-it
is celebration."[13]
We feel for the character of Jesus as portrayed in the Superstar
drama. He is a victim of compassion fatigue. For him, compassion
has become "one more compulsion, one more moral norm, one
more test for orthodoxy." With an understanding of ministry
as serving others as the only way to serve God, he reaches a
point where he is so overwhelmed by the needs around him that
all he can do is push these people away and cry out, "Heal
yourselves!" We feel for him because he is like us in so
many ways.
The solution to compassion fatigue is more than taking a vacation
to revitalize ourselves for more service. We need to understand
our call to ministry and discipleship as a call to serve God
by living a life of wholeness. We need to join with those whom
we serve in living in the power of compassion and celebration
that pervades the world. Only then will we know the energy to
meet the needs of those who have become companions on the same
journey.
-Gary Hardwick, a pastoral pyschotherapist with Samaritan
Counseling Center in Waco, Texas, has been in the business of
helping caregivers with compassion fatigue for a number of years.
We've heard that he can be caught late at night secretly watching
reruns of Northern Exposure and M*A*S*H.
-This story first appeared in Seeds Magazine, Volume 19 No
3, March 1997.
Endnotes
1. Herbert Freudenberger, Burnout: The High Cost of High
Achievement (Garden City, Anchor, 1980).
2. Jerry Edelwich and Archie Brodsky, Burnout-Stages of Disillusionment
in the Helping Professions (New York: Human Sciences Press,
1980).
3. Roy M. Oswald, Clergy Self-Care: Finding A Balance For
Effective Ministry (The Alban Institute, 1991).
4. Oswald, p. 14.
5. Oswald, p. 14.
6. Oswald, p. 15.
7. Henri J. M. Nouwen, The Living Reminder: Service and Prayer
in Memory of Jesus Christ (San Francisco: Harper & Row
Publishers), pp. 50-51.
8. Matthew Fox, A Spirituality Named Compassion and the Healing
of the Global Village, Humpty Dumpty and Us (San Francisco:
Harper & Row Publishers, 1979), p. 3.
9. Fox, p. 15.
10. Fox, p. 30.
11. Fox, p. 30.
12. Ted Gill, Lecture, La Jolla, California, July 1984.
13. Fox, p. 89.
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